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| > > Card Fraud Prevention |
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| Card Fraud Prevention |
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| We Have Enhanced Card Security to Help Prevent Fraud |
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 In our continuous effort to provide you with premium services and account protection, WestStar Credit Union has implemented a new fraud prevention process that analyzes your individual purchase habits. This FREE service is designed to identify and prevent fraudulent charges on your account from unauthorized use of your ATM and Visa Check Card.
Here’s how it works: |
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- This system is automatically alerted when a charge is presented for approval that is unusual or outside of your normal spending habits.
- These alerts may result in a Fraud Analyst contacting you by phone to validate recent transactions. However, we will never ask you for your PIN or card verification value (CVV) code.
- If you cannot be reached by phone, and transactions are being questioned, your Visa Check Card may be temporarily blocked.
- Fraud Analysts are available 7-days a week/24 hours a-day.
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We recommend that you keep us updated on the telephone and address information we keep on record to ensure maximum protection. eTeller users can update their contact information while logged in to eTeller. If you are not an eTeller user, you can call us with your updated contact information Monday through Saturday 7:00 A.M. to 7:00 P.M. at (702) 791-4777 or (800) 729-9328.
Email us if you have any questions or comments at eservices@weststar.org. |
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